IT Development

• Works in partnership with clients, advising them on the best use of IT to meet specific business requirements
• Conducts business needs assessment and develops information systems solutions that meet the organisation’s objectives
• Acts as a bridge between users and the technical team, understanding both client requirements and expected Return on Investment (ROI)
• Supervises and reviews work of less experienced personnel and provides training
• Possesses intellectual curiosity and a knack for analysing and solving problems amidst ambiguity
• Is a team player who easily builds rapport with others and is comfortable communicating and discussing ideas or solutions with clients

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• Develops and designs system solutions
• Tests the performance and usability of systems and prepares user training documentation
• Handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs
• Acts as a liaison between system users and technical staff to address questions and issues
• Possesses an analytical mind
• Is able to see interconnections with system solutions and usability
• Adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions

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• Plans and oversees multiple inter-dependent programmes spanning multiple years that impact one or more business units or one larger project
• Oversees all aspects of assigned programmes throughout programme lifecycles to ensure completion within the defined scope, quality, time and cost constraints
• Ensures accurate allocations of resources throughout the programme
• Leads multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful programmes
• Is confident and decisive in leading projects, overseeing the completion and integration of inter-dependent programmes and parts
• Has excellent communication skills, capable of effectively influencing various internal and external stakeholders

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• Manages the systems administration function and leads the organisation’s system projects and environments
• Focuses on setting goals and priorities, and on mentoring and coordination as well as providing technical leadership
• Plans and oversees systems upgrades and migrations and ensures systems are up-to-date with the latest patches and are coherent across the organisation
• Directs the development and maintenance of technical documentation
• Possesses strong leadership and communication abilities
• Is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals
• Is able to address multi-faceted issues effectively and in a collaborative manner including across departments

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